Issue details

Technology Enabled Care (TEC) Award of Contract

On 19 March 2019 the Cabinet Member for Adults and Health approved the recommencement of the procurement of an all age countywide Technology Enabled Care service (TEC) and delegated authority to the Director of Adults Services (DASS) to let the contract on the basis of the most economically advantageous bid. (Report Ref: AH16 18/19)


The recommended option was the procurement of a TEC provider, specifically a TEC development partner, thereby replacing the existing telecare provision with an offer broader than the current one.  This will involve working in partnership with the development partner to identify and develop new products and approaches for supply to customers. The ability to specify the service, albeit with the need to ensure that there is sufficient flexibility within the contract to enable the Council and development partner to adapt, innovate and be flexible is designed to permit the Council to manage the relationship in the way that it wishes to.


The procurement process is now complete and the Executive Director Adults and Health is asked to approve the award of contract  for commencement on 1 April 2020.

Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: Recommendations Approved

Divisions affected: (All Divisions);

Notice of proposed decision first published: 13/11/2019

Decision due: December 2019 by Interim Executive Director Adults and Health

Lead member: Kim Curry, Executive Director Adults and Health

Contact: Chris Jones, Service Development Manager, Adult Services Email: Tel: 0330 022 28249.

Consultation process

Consultation undertaken through the development of the Technology Enabled Lives Strategy.


Representations concerning this proposed decision can be made to the Executive Director Adults and Health via the officer contact.

Democratic Services Contact: Erica Keegan Tel: 0330 022 26050

Background3: A Strong, Safe and Sustainable Place


Background papers

  • None