Issue details

Procurement of a Business Management Solution

The Council’s core back office support services, Payroll, Human Resources and Finance currently rely on a system provided by SAP SE which was acquired in 2001.   It is necessary to replace this system as the current one cannot meet future business needs. The support and maintenance contract ends in 2021 and SAP has given notice that it will no longer support the current version of the system from 2025. 


The Cabinet Member will be asked to endorse a procurement process for a replacement business management solution and to delegate authority to the Director Finance and Support Services to award the contract.


Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: Recommendations Approved

Divisions affected: (All Divisions);

Notice of proposed decision first published: 17/06/2019

Decision due: November 2019 by Cabinet Member for Economy and Corporate Resources

Lead member: Councillor Bob Lanzer

Contact: Nadine Muschamp, Head of Finance Email: Tel: 033 022 23258.

Consultation process

Representation can be made to the Cabinet Member for Corporate Relations by the beginning of the month in which the decision is due to be taken.



Market research on industry best practice and early market engagement.  Engagement with internal services: Finance, Procurement and Human Resources.  Cabinet Member for Finance and Resources


Democratic Services Contact: Suzannah Hill 033 022 22551

Background3: A Council that works for the Community


Background papers

  • None