Issue details

Award of Contracts: Information Technology Services

In December 2020 the Cabinet Member for Economy & Corporate Resources approved a proposal via decision ECR04_20-21, to insource and recommission, through new contracts, the services currently provided by Capita through the Information Technology outsource contract.


The Cabinet Member delegated authority to the Director of Finance and Support Services to progress the programme and commence procurement of Information Technology Services.  In accordance with the decision procurement exercises are being undertaken. A decision was published in June 2021 (OKD06_20-21) concerning Service Desk and End User Compute Services. A further decision was published in December 2021 (OKD38_20-21) concerning Cloud Hosting.  A remaining decision is due to be taken concerning Network Management Services. 


The Director of Finance and Support Services will be asked to award the contract(s) to the successful bidder(s).


Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: For Determination

Divisions affected: (All Divisions);

Notice of proposed decision first published: 21/12/2021

Decision due: March 2022 by Director of Finance and Support Services

Lead member: Katharine Eberhart, Director of Finance and Support Services

Contact: Stewart Laird, Chief Information Officer and Head of IT Email: Tel: 033022 25310.

Consultation process

Representation can be made via the officer contact.


External consultants SOCITM, Director Law and Assurance, Cabinet Member for Support Services and Economic Development.

Democratic Services Contact: Suzannah Hill 033 022 22551

Background papers

  • None