Issue details

Direct Payment Service Contract Extension

The County Council is committed to giving customers choice and control over their support services; one method of enabling this is through Direct Payments, where the customer receives a cash allocation to spend in a way which they consider will meet their assessed care needs. A Direct Payment Support service is required to ensure that people can receive the appropriate advice and support to make the best use of their money. It also supports the County Council to ensure that Direct Payments are used lawfully and effectively.


In November 2018 Key Decision AH6 17/18 approved the award of contract for a Direct Payment and Personal Budget Support Service. The service has been operating successfully for an initial term of 3 years and now approaches the first break point in February 2022.


The Executive Director Adults and Health has delegated powers to award the Contract and this report seeks approval for a contract extension, allowed for under contract terms, for 2 years to 31st January 2024.


Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: Recommendations Approved

Divisions affected: (All Divisions);

Notice of proposed decision first published: 01/10/2021

Decision due: 30 November 2021 by Executive Director Adults and Health

Lead member: Keith Hinkley, Director of Adults and Health

Contact: Karen Young, Contract Manager, Learning Disability and Mental Health Services Email: Tel: 0330 22 23794.

Consultation process

Representations concerning this proposed decision can be made via the officer contact, by the beginning of the month in which the decision is due to be taken.


Democratic Services Contact: Erica Keegan Tel: 033 022 26050


Background papers

  • None