Issue details

Award of Contract(s) Information Technology Services

In December 2020 the Cabinet Member for Economy & Corporate Resources approved a proposal via decision ECR04_20-21, to insource and recommission, through new contracts, the services currently provided by Capita through the Information Technology outsource contract.


The Cabinet Member delegated authority to the Director of Finance and Support Services to progress the programme and commence procurement of the Service Desk and End User Compute Services, Networks Management, Hybrid Data Centre and Cloud Hosting.  In accordance with the decision procurement exercises are being undertaken. A decision was published in June 2021 (OKD06_20-21) concerning Service Desk and End User Compute Services.


The Director of Finance and Support Services will be asked to award the contract(s) to the successful bidder(s) from June 2021 with initial service transitions to commence in July 2021 and further decisions on the remaining services to follow.




Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: Recommendations Approved

Divisions affected: (All Divisions);

Notice of proposed decision first published: 14/04/2021

Decision due: December 2021 by Director of Finance and Support Services

Lead director: Katharine Eberhart

Contact: Stewart Laird, Chief Information Officer and Head of IT Email: Tel: 033022 25310.

Consultation process

Representation can be made via the officer contact in the month prior to that in which the decision is to be taken.


External Consultants SOCITM; Director Law and Assurance

Democratic Services Contact: Suzannah Hill Tel: 0330 222 2551

Background3: A Council that Works for the Community


Background papers

  • None