Issue details

In-sourcing financial services from Support Services Outsource Contract ECR01 20-21

This decision concerns a proposal to insource to the Council from the Support Services Outsource contract (“SSO”) the service known as Service Finance, currently delivered by Capita, as this will better support the delivery of these services. 


The services relate to Adults and Children’s Social Care finances, covering welfare benefits assessments including the administrative support function, financial adults’ safeguarding services (deputyship), direct payments to adults and children, children’s fostering, adoption and Early Years finance activities, invoicing adults’ services customers for their contribution towards residential and non-residential services, residential property and residential purchasing and invoicing services.

Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: Recommendations Approved

Divisions affected: (All Divisions);

Notice of proposed decision first published: 22/06/2020

Decision due: July 2020 by Cabinet Member for Economy and Corporate Resources

Lead member: Councillor Bob Lanzer

Contact: Linda Corn, Strategic Contracts and Supplier Relationship Management Lead Email: Tel: 033 022 23722.

Consultation process

Representations concerning this proposed decision can be made to the Director of Finance and Support Services, via the officer contact, by the beginning of the month in which the decision is due to be taken.



Cabinet Member for Finance

Cabinet Member for Adults and Health


Democratic Services Contact: Suzannah Hill Tel: 033 022 22551

Background3: A Council that works for the community


Background papers

  • None