Issue details

Award of Contract: Real Time Passenger Information

The current contract for the operation and maintenance of the Real Time Passenger Information (RTPI) system expires on 30 November 2020. The contract covers the operation and maintenance of the central control system, maintenance of RTPI displays at bus stops, and the supply and installation of new displays.


An assessment of available routes to market has been undertaken including the option to access existing contracts let by neighbouring authorities.


The contract will allow the County Council to purchase new displays (until August 2021) as well as organise maintenance and system support for both existing and new displays (until November 2025).



Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: Recommendations Approved

Divisions affected: (All Divisions);

Notice of proposed decision first published: 17/06/2020

Decision due: October 2020 by Director of Highways, Transport and Planning

Lead member: Matt Davey, Director of Highways, Transport and Planning

Contact: Liz Robbins Email: Tel: 033 022 26383.

Consultation process

Representations concerning this proposed decision can be made to the Director of Highways, Transport and Planning, via the officer contact, by the beginning of the month in which the decision is due to be taken.



Cabinet Member for Highways and Infrastructure

Director of Law & Assurance

Director of Finance and Support Services


Democratic Services Contact: Judith Shore Tel: 033 022 26052

Background3: A Prosperous Place


Background papers

  • None