Decision details

Self Service kiosks play a significant part in the operation of today’s modern library service. Residents in West Sussex regularly utilise these kiosks to transact a range of library services. 

The Library Service received late notification of ‘end of service’ for presently deployed Bibliotheca kiosks, meaning ongoing operation of kiosks past 31 July 2019 would be uncertain and where device faults occurred past the end of the service date this could mean a particular kiosk reaching immediate end of life.

The current contract ended in March 2019 so the County Council has negotiated a year of additional maintenance and support arrangement to the end of March 2020.  This report concerns the procurement of a replacement product. 

The Executive Director of Place Services is asked to:

1)     approve the commencement of a procurement process for a contract to be let for a 5 year period up to the value of £1m, commencing in April 2020; and to

2)     delegate authority for the award of contract to the Director of Communities.  A further key decision report will be published as appropriate.

None