Decision details

Early Help Service Redesign (CAB02_21/22)

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes



The County Council’s Early Help service is part of its Children, Young People and Learning Directorate.  It identifies and works with children and families in need of support, to help to promote the safe and healthy development of children and young people within stable families and prevent social care interventions in the future.  


The County Council wishes to create an improved, targeted Early Help offer directed to those most at need, while continuing to provide the existing statutory functions of the service, and to deploy its resources with the greatest efficiency and the maximum benefit to vulnerable children and families.


On 23 February 2021, the Cabinet approved (decision CAB17 (20/21) refers) the launch of a public consultation on its preferred option for the future design of the Early Help service, to increase the support and focused response to vulnerable children, for which there is an identified and growing need.  This would ensure that families have access to the most appropriate support, including closer working with schools, the Children’s Social Care service and the Council’s other delivery partners. 


The public consultation, running between 8 March and 17 May 2021 has enabled all customers and stakeholders of the service, together with local communities to study and comment on the detailed proposals, and the reasons for the Council’s preferred option.  


Following consideration of the results of the public consultation Cabinet will be asked to make a decision about the form of the new Early Help service, the future service offer and its means of delivery. 


Following consideration of the report, Cabinet resolved to:


1.      Approve the revised Early Help Service offer for implementation in December 2021.


2.      Agree plans for a staff consultation from early September 2021 to begin the process of implementing the new offer.


3.      Agree plans for Early Help to continue to operate out of 12 centres and declare the other centres surplus to the Early help services operational requirements.


The call-in deadline is 5 August 2021.


Publication date: 27/07/2021

Date of decision: 27/07/2021

Decided at meeting: 27/07/2021 - Cabinet

Effective from: 06/08/2021

Accompanying Documents: