Decision details

Technology Enabled Care Service AH16 18/19

Decision Maker: Cabinet Member for Adults and Health

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


The County Council is currently the lead commissioner of a telecare service for older and disabled people living in their own homes in West Sussex. The aim of the service is to provide technology that optimises the individual’s wellbeing and independence and enables them to continue to live in their own home with appropriate support. The current 13 week free service is funded through a pooled budget between the County Council and the three West Sussex Clinical Commissioning Groups (Coastal West Sussex, Crawley, Horsham and Mid Sussex). 


At its very best a modern and innovative technology offer allows people to stay in their homes and live as independently as possible. Consequently the Council is keen to secure a sourcing option that will enable it to keep pace with the ever changing nature and development of digital technology whilst reaching a much higher volume of residents.


The Cabinet Member for Adults and Health has approved:


(1)        the recommencement of the procurement of an all age countywide Technology Enabled Care (TEC) service as set out in this report for a period of up to 7 years (including contracted breaks and extensions) and to delegate authority to the Director of Adults Services (DASS) to let the contract on the basis of the most economically advantageous bid; and


(2)        a change from the current arrangement where customers receive a 13 week free trial to one where eligible customers will be provided with a TEC service as part of a care package.


Interests and Nature of Interests Declared:


Publication date: 19/03/2019

Date of decision: 19/03/2019

Effective from: 29/03/2019

Accompanying Documents: